About Melia Hotel Collection Castelltercol
Meliá is a collection of hotel chains that provides exceptional customer service and hospitality that also promotes Spanish culture and values, making it unique among the hotel groups it holds.
With customer welfare in mind, it strives in continuously providing superb professionalism and warm welcome, not forgetting the fun in customer relations. Aside from this, they make sure that your life milestones are well-celebrated with their little extra touches like arrangement for proposals and weddings, anniversaries and the like.
In addition to this, their staff as well as their management continuously improve and live by their corporate values, which are as follows: Proximity, Excellence and Coherence, Service Vocation, and Innovation.
There are also programs unique to Melià: The MeliàRewards. It gives a sense of belongingness to loyal customers or those who have availed this privilege and allows them to experience being an elite member of the family within Melià. This gives loyal guests discounts and a little extra gift as a token of gratitude from the company for choosing to spend their vacation or business trips within their hotels, trusting them with their travel goals and staycations. It will surely be a grand way of celebrating life with travel and relaxation with Melià Hotels.
