Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Travelife
• Food service has been amended for enhanced safety
• Individually-wrapped food options are available for breakfast
• Masks are available to guests
• Individually-wrapped food options are available for lunch
• Protective clothing is available to guests
• Essential workers only - NO
• Masks are compulsory at the property
• No rollaway/extra beds available
• Commonly-touched surfaces are cleaned with disinfectant
• No elevators